Friday 31 March 2023

The Municipal Railway Planning Division & The First 5-Year Plan

The Municipal Railway Planning Division & The First 5-Year Plan
The Municipal Railway Planning Division & The First 5-Year Plan
By Kelley Trahan

The San Francisco Municipal Railway 5-Year Plan, 1979-1984 was the first comprehensive service plan created by the first San Francisco Municipal Railway transportation planners. The plan introduced a grid system to provide more efficient crosstown service with better neighborhood connections that would improve access and increase ridership, moving away from Muni’s prior service design focused on trips to and from downtown. It also provided service standards, including coverage, capacity and stop spacing, many of which continue to inform Muni planning efforts today. The San Francisco Municipal Railway saw many changes at this time, including the opening of the Muni Metro, the conversion of some lines from diesel to electric trolley bus, a simplified fare structure and increased fares and historic streetcar service on Market Street. 

Prior to the mid-1970s, the San Francisco Municipal Railway’s service development was determined by a mix of privately-operated transit systems it had acquired, rather than one master transit plan. This changed when the federal government required the agency to submit a 5-year plan to be eligible for funding.  

The entire process began when President Lyndon B. Johnson signed the Urban Mass Transportation Act of 1964 into law in response to the nation’s long-term transportation investment needs. The new law provided grant and loan money to local transportation systems and created an oversight agency, the Urban Mass Transportation Administration (UMTA), which would be renamed the Federal Transit Administration (FTA) in 1991. The Metropolitan Transportation Commission (MTC) then was put together by the California State Legislature in 1970 and tasked with reviewing transportation grant applications submitted by agencies in the state. 

Text of documentation with signatures towards the bottom of the page with time stamped notation of 1964

 

Text of documentation with signatures towards the bottom of the page with time stamped notation of 1964

Urban Mass Transportation Act of 1964, Public Law 88-365, 78 STAT 302

An in-depth study of Muni was undertaken in 1974 by Wilbur Smith & Associates, a private consultant and author of the UMTA’s Characteristics of Urban Transportation Demand: A Handbook for Transportation Planners. The Municipal Railway Planning, Operations and Marketing (POM) Study was completed in 1977 and analyzed the Muni system and the travel needs of its riders and made recommendations for a 5-Year Plan. 

 A new in-house Muni Planning Division that had been created with UMTA funding in 1974 presented the POM Study at more than 70 community meetings, and after intense review and several revisions, The San Francisco Municipal Railway 5-Year Plan, 1979-1984 was drafted. 

A dozen people dressed in business casual posting for a group photo in front of a bus in what seems to be a bus yard. They are positioned in several different tiers.

Muni Planning Division Employees in Presidio Trolley Coach Yard, May 17, 1979

Since that first plan was written, transportation planning at the SFMTA has expanded to include capital projects, street design, bike lanes, paratransit, parking, historic streetcars and much more, while promoting safety, equity and sustainability. The SFMTA continues to publish an operating and service plan approximately every 10 years, now called the Short-Range Transit Plan (SRTP), which is based on the needs, goals and agency priorities to serve the people of San Francisco. 



Published March 30, 2023 at 11:56PM
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Wednesday 22 March 2023

A Decade of Rolling out the Red Carpet for Riders

A Decade of Rolling out the Red Carpet for Riders
A Decade of Rolling out the Red Carpet for Riders
By Cassie Halls

 A map showing the expansion of transit lanes in San Francisco from 2103 to 2023, as well as lanes that are coming soon. A summary of key highlights from the map is included in the following link.

An animated map showing the expansion of red transit lanes in San Francisco. View as a PDF. Accessible version of the expansion of red transit lanes: 

Red Transit Lanes Over Time in San Francisco from 2013 to 2023 

There is nothing quite like looking out the window at gridlock traffic while your bus coasts down a red transit lane. This may feel like an “only in San Francisco” pleasure – after all, San Francisco was one of the first U.S. cities to “roll out the red carpet” by painting bus lanes red. But red transit lanes have now become a popular way to keep buses out of traffic in more than 25 cities across the country. 

The SFMTA is celebrating a decade since the installation of San Francisco’s first red transit lane on Church Street on March 23, 2013. You can help us celebrate by riding that first red transit lane between Duboce and 16th Streets on Muni’s 22 Fillmore and J Church along with thousands of other weekday riders. As you whiz past traffic, you may feel the estimated 14% time savings afforded by the red color.  

If you drive, help us celebrate by keeping transit lanes clear. Remember, double parking in transit lanes is camera enforced. Transit lanes are an essential tool to keep Muni moving on San Francisco’s busy streets.  

Dedicated transit lanes started popping up in the city as early as the 1970s following the adoption of the city’s Transit-First Policy (which happens to be turning 50 this month). As of 2023, over 20 lane miles of transit lanes now also have the red treatment, in addition to 55 miles of transit and bus/HOV lanes without red paint.  

J Church using red transit lanes and picking up passengers on a boarding island on Church at Market Street.

J Church train using red transit lanes on Church at Market Street. 

Although often the most visible, transit lanes are one of more than 20 tools in our toolbox to improve transit reliability and reduce delays. With Muni Forward, we’ve built more than 80 miles of transit corridor reliability improvements to keep Muni moving — with upgrades like bus bulbs for faster boarding and traffic signals that stay green for transit.  

As an early adopter of red transit lanes, the SFMTA helped lay the groundwork to change federal guidelines to make it easier to paint lanes red. This is because red colorization has led to a 55% improvement in motorist compliance and is a cost-effective way to reduce delays. We have to say they’re looking great for their age! 

We know that despite our best efforts, Muni buses and trains are sometimes stuck in traffic and transit lanes are occasionally blocked. That is why we continue to innovate to bring improvements to our riders. Last year we colorized six miles of transit lanes in the Van Ness Improvement Project, Geary Boulevard Improvement Project, and along Mission Street in SoMa, 4th Street and Stockton Street. We also continue to install Muni Forward transit priority projects across the city and push for further compliance improvements through an education campaign for motorists. The SFMTA was also recently awarded a state grant to deploy new next-generation camera technology as a part of the transit lane enforcement program. 

Stay tuned for more red transit lanes and other reliability improvements in the year ahead.  



Published March 22, 2023 at 02:05AM
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Saturday 18 March 2023

San Francisco’s Transit-First Policy Turns 50

San Francisco’s Transit-First Policy Turns 50
San Francisco’s Transit-First Policy Turns 50
By Melissa Culross

Two buses, a bicyclist, a pedestrian and person riding a scooter all on Market Street.

Transit on Market Street in downtown San Francisco, 2018

It’s been a half-century since the San Francisco Board of Supervisors put transit needs above all other traffic initiatives, and now, the city’s Transit-First policy is celebrating its golden anniversary. The policy guides the city’s work on major infrastructure projects and planning efforts. Its principles drive San Francisco officials to promote incentives that reduce traffic congestion and solo vehicle trips, support transit investments including the purchase of Muni buses and light rail vehicles, and regularly evaluate how well our transportation network functions. 

Adopted on March 19, 1973, the original Transit-First policy was born out of an effort to reshape the Municipal Railway so it could serve San Franciscans' needs more effectively. The goals were very specific: 

  • Create exclusive bus lanes and prohibit automobiles from streetcar and cable car tracks. 
  • Restrict turning movements of automobiles that conflicted with transit vehicles. 
  • Extend sidewalks at transit stops to allow boarding from the travel lane.  
  • Strictly enforce parking codes and tow-away regulations along major transit corridors. 
  • Consider the use of preemptive traffic signals for transit vehicles. 

By the early 70s, San Francisco streets had become increasingly crowded. The Freeway Revolt just over a decade earlier led to the cancellation of planned highway construction in the city, and an office boom downtown was bringing in thousands of commuters. Meanwhile, the San Francisco Bay Area Urban Renewal Association (SPUR) began a comprehensive review of Muni’s operations in 1972. The organization interviewed operators and management, conducted line checks and reviewed company properties and processes to identify areas for improvement. 

“The recurring theme was most Muni vehicles were operating in traffic. This was the source of many problems — schedule bunching, accidents, unhappy operators and riders,” said Jim Chappell, executive director of SPUR from 1994-2009. 

The recommendations in SPUR’s report, “Building a New Muni,” were well-received by the mayor and city supervisors, and the Transit-First policy was passed not long after its release. Transit-First also addressed concerns about increased air pollution and environmental damage by effectively putting the personal automobile on notice. 

Cable car tracks with the words “keep out” painted over the street.

Transit-only lane along the Powell Street cable car tracks from California to Pine Street | November 27, 1973 

New equipment, transit priority and a focus on complete funding for Muni were initial hallmarks of the policy. The passage of Proposition E, a city charter amendment, in 1999 further enhanced Transit-First by including protections in the landmark legislation for people walking and bicycling. 

“San Francisco’s Board of Supervisors showed remarkable foresight in adopting the Transit-First resolution, and it no doubt helped San Francisco remain one of the strongest public transit cities in the nation,” said Jason Henderson, San Francisco State University Geography and Environment professor and author of Street Fight: The Politics of Mobility in San Francisco.  

In addition to making transit, walking and biking more attractive, Transit-First also promotes equity. When residents have options beyond cars, employment and economic opportunity can grow, as does the opportunity to reduce greenhouse gases. 

Professor Henderson believes San Francisco was the first city in the country to adopt a policy to prioritize public transit, but that doesn’t mean the work is done. “Transit-First must no longer be advisory,” he said. “[New policies are] needed so that public transit, cycling and walking are more than aspirational.”   

In recent years, the “Muni Forward” program has reflected the Transit-First policy with 80 miles of transit priority street improvements. Among those improvements, diamond-marked transit lanes have evolved to become the present-day “Red Carpet” lanes reserved exclusively for buses and taxis to reduce travel times and the impact of traffic congestion on Muni schedules. Meanwhile, Market Street has gone through various redesigns in the downtown area over the years. Following boarding island and lane improvements, San Francisco’s busiest thoroughfare received its first red transit lanes in 2014 and was declared “Car Free” in a monumental celebration on January 29, 2020. 

Three people board a Muni bus on Van Ness Avenue in front of City Hall.

Riders board a 49 Van Ness/Mission bus near City Hall 

Today we can see the Transit-First policy in action in the now open Central Subway and projects such as the Van Ness Bus Rapid Transit (BRT) corridor and the Muni Forward L Taraval Improvement Project that is now under construction to add transit lanes, make the route more accessible and improve pedestrian safety and visibility. With Transit-First entering its 51st year, there are new challenges as the COVID-19 pandemic has driven many people back into private cars. However, the SFMTA’s improvement projects continue with a focus on proven strategies that make transit, walking and bicycling the city’s preferred modes of travel. 



Published March 17, 2023 at 11:42PM
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San Francisco’s Transit-First Policy Turns 50

San Francisco’s Transit-First Policy Turns 50
San Francisco’s Transit-First Policy Turns 50
By Michael Delia

Two buses, a bicyclist, a pedestrian and person riding a scooter all on Market Street.

Transit on Market Street in downtown San Francisco, 2018

It’s been a half-century since the San Francisco Board of Supervisors put transit needs above all other traffic initiatives, and now, the city’s Transit-First policy is celebrating its golden anniversary. The policy guides the city’s work on major infrastructure projects and planning efforts. Its principles drive San Francisco officials to promote incentives that reduce traffic congestion and solo vehicle trips, support transit investments including the purchase of Muni buses and light rail vehicles, and regularly evaluate how well our transportation network functions. 

Adopted on March 19, 1973, the original Transit-First policy was born out of an effort to reshape the Municipal Railway so it could serve San Franciscans' needs more effectively. The goals were very specific: 

  • Create exclusive bus lanes and prohibit automobiles from streetcar and cable car tracks. 
  • Restrict turning movements of automobiles that conflicted with transit vehicles. 
  • Extend sidewalks at transit stops to allow boarding from the travel lane.  
  • Strictly enforce parking codes and tow-away regulations along major transit corridors. 
  • Consider the use of preemptive traffic signals for transit vehicles. 

By the early 70s, San Francisco streets had become increasingly crowded. The Freeway Revolt just over a decade earlier led to the cancellation of planned highway construction in the city, and an office boom downtown was bringing in thousands of commuters. Meanwhile, the San Francisco Bay Area Urban Renewal Association (SPUR) began a comprehensive review of Muni’s operations in 1972. The organization interviewed operators and management, conducted line checks and reviewed company properties and processes to identify areas for improvement. 

“The recurring theme was most Muni vehicles were operating in traffic. This was the source of many problems — schedule bunching, accidents, unhappy operators and riders,” said Jim Chappell, executive director of SPUR from 1994-2009. 

The recommendations in SPUR’s report, “Building a New Muni,” were well-received by the mayor and city supervisors, and the Transit-First policy was passed not long after its release. Transit-First also addressed concerns about increased air pollution and environmental damage by effectively putting the personal automobile on notice. 

Cable car tracks with the words “keep out” painted over the street.

Transit-only lane along the Powell Street cable car tracks from California to Pine Street | November 27, 1973 

New equipment, transit priority and a focus on complete funding for Muni were initial hallmarks of the policy. The passage of Proposition E, a city charter amendment, in 1999 further enhanced Transit-First by including protections in the landmark legislation for people walking and bicycling. 

“San Francisco’s Board of Supervisors showed remarkable foresight in adopting the Transit-First resolution, and it no doubt helped San Francisco remain one of the strongest public transit cities in the nation,” said Jason Henderson, San Francisco State University Geography and Environment professor and author of Street Fight: The Politics of Mobility in San Francisco.  

In addition to making transit, walking and biking more attractive, Transit-First also promotes equity. When residents have options beyond cars, employment and economic opportunity can grow, as does the opportunity to reduce greenhouse gases. 

Professor Henderson believes San Francisco was the first city in the country to adopt a policy to prioritize public transit, but that doesn’t mean the work is done. “Transit-First must no longer be advisory,” he said. “[New policies are] needed so that public transit, cycling and walking are more than aspirational.”   

In recent years, the “Muni Forward” program has reflected the Transit-First policy with 80 miles of transit priority street improvements. Among those improvements, diamond-marked transit lanes have evolved to become the present-day “Red Carpet” lanes reserved exclusively for buses and taxis to reduce travel times and the impact of traffic congestion on Muni schedules. Meanwhile, Market Street has gone through various redesigns in the downtown area over the years. Following boarding island and lane improvements, San Francisco’s busiest thoroughfare received its first red transit lanes in 2014 and was declared “Car Free” in a monumental celebration on January 29, 2020. 

Three people board a Muni bus on Van Ness Avenue in front of City Hall.

Riders board a 49 Van Ness/Mission bus near City Hall 

Today we can see the Transit-First policy in action in the now open Central Subway and projects such as the Van Ness Bus Rapid Transit (BRT) corridor and the Muni Forward L Taraval Improvement Project that is now under construction to add transit lanes, make the route more accessible and improve pedestrian safety and visibility. With Transit-First entering its 51st year, there are new challenges as the COVID-19 pandemic has driven many people back into private cars. However, the SFMTA’s improvement projects continue with a focus on proven strategies that make transit, walking and bicycling the city’s preferred modes of travel. 



Published March 17, 2023 at 11:42PM
https://www.sfmta.com/blog/san-franciscos-transit-first-policy-turns-50

Friday 17 March 2023

Reimagining Potrero Yard – A Community Open House, Saturday, March 18

Reimagining Potrero Yard – A Community Open House, Saturday, March 18
Reimagining Potrero Yard – A Community Open House, Saturday, March 18
By John Angelico

A rendered image of a modern multi-use building is seen from the street level intersection of 17th and Hampshire streets. At the corner, a retail establishment is seen. The first two levels of the building show industrial construction elements. Above those levels, housing units are seen along with greenery and trees. Pedestrians are seen on the sidewalk, a cyclist is seen in a bike lane, and vehicles are on the street.

This conceptual rendering shows one of the proposed spaces in the Potrero Yard project designated for small businesses and non-profits at the intersection of 17th and Hampshire streets. (Image: Arcadis IBI Group) 

This Saturday we’re joining the Potrero Neighborhood Collective (PNC) developer team to host a community open house for the Potrero Yard Modernization Project, the nation’s first joint development of a bus facility with integrated housing and retail. Learn about how we’re improving transit by replacing a century-old bus yard with a modern facility, as well as addressing SF’s need for affordable housing. Please join us to view the latest designs and give your input on this groundbreaking project.  

A rendered image of a modern multi-use building is seen from street level. There are trees on the street and signage is visible on the sidewalk in front of the building showing the Muni and SFMTA logos. Pedestrians are seen on the sidewalk, a vehicle is on the street and a Muni bus is seen in the background. The image is labeled in English and Spanish: Reimaging Potrero Yard; Reimagina el Potrero Yard.

Join us! Reimaging Potrero Yard. Saturday, March 18,  2023, 1-3 p.m. KQED, 2601 Mariposa Street, SF. (Conceptual rendering from Arcadis IBI Group)

What: Reimagining Potrero Yard Community Open House

Español - Reimagina el Potrero Yard. Sábado 18 de marzo, 1-3p.m. KQED, 2601 Calle Mariposa, San Francisco CA

When: Saturday, March 18, 1-3 p.m. 

Where: KQED building, 2601 Mariposa Street, San Francisco, CA 94110 

This event will be family-friendly with activities for all ages. Take a tour of Potrero Yard to get an inside look at this 108-year-old facility and check out the historic Muni bus we’ll have parked outside. Childcare and lunch will be provided.  

Safety note: Closed-toed shoes required, and no strollers allowed on the tour. 

For interpretation or other accommodations, please contact PotreroYard@plenarygroup.com or 415-646-2223 at least 48 hours before the event. 

Topics we need community input on include: 

  • Streetscape on 17th Street: What type of amenities and activities would you like to see on 17th Street to create a welcoming environment? 

  • Spaces for small businesses & non-profits: What kind of neighborhood organizations or businesses would you visit? What type of street vendors would you like to see? 

  • Landscaping choices along sidewalks: Creative landscaping can greatly improve the vibrancy and safety of spaces. We want your ideas — including which tree species you’d like to see.  

  • Look and feel of the building: Do you have ideas on building materials? Let us know what colors, textures and artistic elements you’d like to see on the new structure.  

  • Public art: Art in the public realm can enliven spaces and capture the essence of unique neighborhood characteristics. The project’s Public Art strategy will be developed with input from the community. Learn more at our upcoming informational presentation to the SF Arts Commission Civic Design Review Committee on Monday, March 20. 

At the end of 2022, we selected the Potrero Neighborhood Collective to partner with the city and launch the current predevelopment agreement phase. This period lasts roughly 18 months. The Potrero Yard Modernization Project has always considered transparency and open dialogue to be key as we partner with the community to bring this project forward. The project would not be where it is today without that community partnership. This open house is an opportunity to help shape the project’s design before we break ground in 2024. 

To learn more, visit the Potrero Yard Modernization Project (SFMTA.com/PotreroYard).



Published March 17, 2023 at 03:55AM
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Thursday 16 March 2023

100 and Counting – More New Trains Join the SFMTA Fleet

100 and Counting – More New Trains Join the SFMTA Fleet
100 and Counting – More New Trains Join the SFMTA Fleet
By Christopher Ward

Photo of an older Breda model Muni Metro train on the street in the background, and a new LRV4 model Muni Metro train in the foreground.

Muni continues to expand its fleet with its 100th light rail vehicle four-series (LRV4) on San Francisco streets, broadening the reach of transportation in the city! 

The SFMTA received its 100th new LRV4 (light rail vehicle four-series) in December 2022, closing out a year of big accomplishments for the agency. This train represents a milestone in the continued progress of the LRV Fleet Replacement Program.  

The SFMTA is steadily expanding its fleet with about three new LRV4 train cars arriving every month. We expect 219 total cars to be delivered by 2025. This allows us to retire the aging Breda vehicles, which have been in use by the SFMTA since 1955. Compared to the mostly grey Bredas, the new LRV4 trains are easy to spot on the street, with their distinctive “red ribbon” that wraps around the front of the vehicle and down the sides.  

The new LRV4 trains are also far more reliable than the outdated Bredas. With better design and engineering, these trains have fewer breakdowns and require less maintenance. This makes them more reliable and less expensive to operate, which means better service for Muni riders. 

The new LRV4s have improved safety and service features. In response to customer feedback, the seats are color-coded – blue indicates priority seating for seniors and people with disabilities, and red indicates general seating. We also added more visible, yellow grab rails. The LRV4s also have digital displays that show information about upcoming stops and nearby alternate routes at transfer points. These same interior upgrades will be added to earlier LRV4 trains over the next year.  

Learn more about the history of LRVs, look into Muni Light Rail Through the Years and follow us on Instagram (Instagram.com/sfmta_muni). 



Published March 16, 2023 at 05:00AM
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Monday 13 March 2023

Tech Talk: Muni Predictions 101

Tech Talk: Muni Predictions 101
Tech Talk: Muni Predictions 101
By Christopher Ward

A picture containing contractors speaking with a Muni Rider as customer information displays are being installed in a transit shelter. New Customer Information Systems are being installed and causing customer curiosity! 

Got a burning question about the SFMTA’s Muni predictions that are made by our Next Generation Customer Information System (CIS)? We’ve got answers! Below are some of the frequently asked questions from Muni customers. Send us yours! 

Where do Muni predictions come from?  

Muni predictions come from data provided by multiple SFMTA systems including equipment on our vehicles. Real-time predictions are based on the real-time locations of Muni vehicles. A computer algorithm compares the real-time data to past travel times based on time of day, day of week, season and other factors that affect travel to predict future arrival times. Travel patterns in this historic data are applied to real-time data to generate accurate Muni predictions. 

When the system has no real-time information, it uses Muni schedules to make predictions. This often occurs at or near terminals and during service changes. However, schedule data isn’t as reliable as real-time data, particularly because the SFMTA has made Muni service more reliable by shifting away from using schedules to headway management, scheduling service at regularly spaced intervals to reduce gaps and bunching, rather than clock times. 

What factors impact predictions? 

The two main problems with predictions are 1) vehicles in service but not showing up in the Customer Information System (we call those “surprise vehicles”) and 2) predictions made from the schedule, but the vehicle doesn't show up (we call those “ghost vehicles”).  

A “surprise vehicle” is when a bus or train is running but it is not picked up by the real-time position data feed. This may be because of damaged equipment, a vehicle not signed into the system when it departs the division, or when changes are not entered into the system. When a vehicle is missing from the system, the wait times at stops appear longer than they actually will be. This happens because the prediction system does not “see” one of the vehicles. 

A “ghost vehicle” usually occurs at stops close to the start of the line. You might see this at the stop when looking at the prediction countdown. When the count gets to zero, no vehicle appears! This happens because the prediction system is not picking up any vehicles while they are at the terminal and before they start the route. This results in the countdown relying on the schedule, even if the vehicle is delayed. If a vehicle is scheduled but not coming, then the countdown will end and there will be no vehicle. The system relies on the vehicle data when it is available, otherwise it will show the schedule information that may not be accurate.  

The same problem occurs with trains as with buses but at an increased rate, because trains cannot pass each other like buses. Because of this, there are often service adjustments made at the control center to manage gaps that result in inaccurate predictions. 

Why do different apps have different predictions sometimes? 

The SFMTA generates vehicle information and shares this data openly for anyone to use cost-free. Third party apps like Transit, Google and Waze, as well as “mom and pop” apps, each have their own way of taking in and making use of the data that we provide. 

These third parties are independent of the SFMTA and we do not keep track of the quality of their predictions. If customers experience problems, we recommend reporting the problem directly to the third-party and checking the predictions at SFMTA.com/Routes. 

What does it mean when a Muni display says, “no predictions available?”  

The “no predictions” message displays when there is no real-time vehicle data to generate predictions, either because the system is down or a vehicle is not logged into the system. This does not mean that isn’t service. Buses and trains are still running. If there is a service issue affecting bus or train operation, the SFMTA will display relevant information, make audio announcements, send out email and SMS alerts and post on Twitter.    

What new features will be added and how can I learn more?  

The Next Generation CIS screens now display real-time vehicle locations on a map and real-time on-board vehicle capacity information, along with arrival prediction times. 

Some of the next features we plan to roll out are real-time alerts such as reroutes and elevator availability. We’re also improving terminal predictions, and we are working on multiple MuniMobile app upgrades.  

For more information visit our CIS project and System Updates websites! 



Published March 13, 2023 at 10:27PM
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Thursday 9 March 2023

Muni Safe Driver Awards 2023

Muni Safe Driver Awards 2023
Muni Safe Driver Awards 2023
By Sophia Scherr

Title: "Muni Safe Driver Awards - Class of 2023! Highlighting Safe Drivers Francisco A. (22 years), Sharon A. (24 years) and Rafael C. (33 years). Text below: "Congratulations to our incredible Muni Safe Driver Awardees! Earning this achievement is a hard-earned career milestone. Next time you ride don't forget to thank your operator!" Muni logo

Keep an eye out for one of our Safe Driver Award PSA’s on your next Muni ride & don’t forget to thank your operator! 

Driving through San Francisco’s winding and hilly terrain in any vehicle is tricky. Doing so in a 40-foot bus, cable car or streetcar is not as easy as our operators make it seem. Despite these challenges, every day our Muni operators connect San Franciscans to where they need to go safely.  

This Saturday marks the 50th Safe Driver Awards, where we celebrate our transit operators who have put safety first in their efforts to deliver you to your home, work and communities. This year 249 operators earned the distinction of being a Muni Safe Driver. Receiving a Safe Driver award is a hard-earned career milestone — to achieve it, operators must have driven at least 1,952 hours during the past fiscal year (July – June) without a preventable incident or collision. Quite a few operators have maintained their Safe Driver status for several decades. Now that’s a dedication we applaud! 

This Saturday, we’ll recognize the following operators for 35+ years of continued safe driving:  

  • Oliverio V. – 48 years (Cable Car) 

  • Lonnie M. – 45 years (Green Division) 

  • Jason L. – 38 years (Green Division) 

  • Eddie C. – 35 years (Cable Car) 

  • Andrew M. – 35 years (Cable Car) 

“I can’t thank our operators enough. They show up to work every day with a commitment to keeping our riders safe. Those recognized at the Safe Drivers Awards ceremony display extraordinarily safe driving track records,” said Jeffrey Tumlin, Director of Transportation. “All our operators have worked throughout the pandemic and in very difficult driving conditions or challenging environments with safety as their top priority. They are the heroes that positively represent our agency daily and deserve the utmost praise for their service!”  

The SFMTA and our city rely on our Muni operators to keep the city moving by providing daily service to hundreds of thousands of riders throughout the Muni network. We not only honor these incredible 249 operators, but all the employees who work hard to make safety the standard by which we operate. Next time you ride, don't forget to thank your operator!  



Published March 08, 2023 at 11:49PM
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Friday 3 March 2023

Take Muni’s Safety Survey!

Take Muni’s Safety Survey!
Take Muni’s Safety Survey!
By Greer Cowan

 "Image of the survey introduction. The accessible text of this introduction is available by following the links below.

Everyone should feel safe on Muni. Help make Muni safer by taking the SFMTA’s survey about personal safety and harassment in the Muni system.  

As part of the MuniSafe Safety Equity Initiative launched in August 2022, the SFMTA has partnered with the UCLA Institute of Transportation Studies to better understand Muni riders’ experiences and develop safety recommendations, tools and policies aimed at preventing harassment and assault on Muni. 

Take the 5-minute survey 

Survey information will also help the SFMTA understand Muni customers’ specific safety needs and challenges, and help us identify valuable trends and patterns so we know where, when and how harassment shows up in the Muni system. 

Incidents often go unreported, but the SFMTA is working to change that with new reporting options. As of October 2022, Muni customers can report incidents of  harassment by calling 311, using the 311 mobile app or using the Muni Feedback form at SFMTA.com/MuniFeedback. Each report is investigated by the SFMTA’s Safety and Security Division, and Muni operators are made aware as necessary. 

The SFMTA is committed to the safety, rights and dignity of all riders and working to combat the disturbing and unacceptable  violence we’ve seen on transit. In recent months, we have seen terrible incidents of anti-Asian verbal and physical violence, derogatory hate speech like racial and homophobic slurs, and increased anti-Semitism. In addition, gender-based harassment is one of the most expansive and persistent forms of violence. It is especially pervasive on transit, most often impacting women, girls and gender-expansive people of all ages, abilities, races and ethnicities, cultural and language groups. Studies show that women often feel unsafe on transit, which impacts how often they ride, when they ride and if they ride at all. This is especially true for women and girls from Black, Asian, Latinx, Indigenous and other communities of color. 

Harassment and safety issues on transit can cause women and gender-expansive people – people who don’t conform to traditional gender roles – to shift their travel behavior by traveling at different times of day, choosing longer routes where they feel safer or using rideshares or private vehicles when they can afford to. 

To learn more about the Safety Equity Initiative visit our project page at SFMTA.com/SafetyEquity.  



Published March 03, 2023 at 04:21AM
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